@font-face{font-family:Care;src:url(/fonts/dm-sans.ttf) format("truetype");font-weight:400;font-display:swap}:root{font-family:Care,system-ui,sans-serif;color:#1e293b;background:#f8fafc;font-synthesis:none;--ink: #1e293b;--muted: #64748b;--border: #e2e8f0;--primary: #108474;--primary-hover: #0b6a5e;--accent-soft: #eaf6f2;--paper: #fff;--font-heading: Care, system-ui, sans-serif}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,.button{display:inline-flex;gap:8px;align-items:center;justify-content:center;min-height:42px;border:1px solid var(--border);border-radius:8px;background:#fff;color:var(--ink);padding:10px 15px;font-size:13px;font-weight:600;cursor:pointer;text-decoration:none;transition:background .16s,border-color .16s}button:hover,.button:hover{background:#f0f2f6;border-color:#c7cedc}button:disabled{cursor:not-allowed;opacity:.5}a{color:inherit}button.primary,.button.primary{background:var(--primary);color:#fff;border-color:var(--primary)}button.primary:hover,.button.primary:hover{background:var(--primary-hover);border-color:var(--primary-hover)}button.danger{color:#a43b3b;background:#fff6f4;border-color:#f2d2ce}:focus-visible{outline:3px solid #168b79;outline-offset:3px}input,select,textarea{min-height:44px;border:1px solid #d8dde6;border-radius:8px;background:#fff;color:var(--ink);padding:11px 13px;width:100%;font-size:14px}textarea{resize:vertical;line-height:1.6;min-height:100px}label{display:block;font-size:13px;font-weight:600;margin:20px 0 0}label input,label select,label textarea{display:block;margin-top:9px}label small{display:block;font-weight:400;color:var(--muted);font-size:12px;margin-top:8px}h1,h2,h3,p{margin-top:0}h1,h2,h3{font-family:var(--font-heading);letter-spacing:-.04em}h1{font-size:32px;line-height:1.2;font-weight:750;margin-bottom:10px}h2{font-size:19px;font-weight:750;line-height:1.4}h3{font-size:15px}p{line-height:1.6}strong{font-weight:600}.small{font-size:12px}.muted{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:1.7px;font-weight:700;color:#6c7890}.error{padding:14px 16px;background:#fff1ef;border:1px solid #eec7c1;border-radius:9px;color:#99382a;font-size:14px}.info-note{font-size:13px;background:#f0f2f5;border-radius:8px;padding:16px;line-height:1.6}.loading{display:grid;place-content:center;min-height:100vh;color:var(--primary)}.brand{display:flex;gap:9px;align-items:center;font-family:var(--font-heading);font-size:27px;letter-spacing:-1.5px;font-weight:800;color:#0f172a}.brand-care{font-weight:450;margin-left:5px;color:#64748b}.brand-logo{display:block;width:117px;height:auto;flex-shrink:0;object-fit:contain}.brand.dark .brand-care{color:#64748b}.brand-link{text-decoration:none}.skip-link{position:fixed;top:-100px;left:20px;z-index:1000;background:#fff;padding:14px}.skip-link:focus{top:20px}.app-shell{display:flex;min-height:100vh}.sidebar{width:238px;position:fixed;top:0;bottom:0;background:#fff;border-right:1px solid var(--border);padding:30px 18px 16px;display:flex;flex-direction:column}.sidebar>.brand-link{padding-left:14px}.workspace{display:flex;align-items:center;gap:10px;border:1px solid var(--border);padding:12px 10px;border-radius:8px;margin:30px 0}.workspace-icon{border:1px solid #dfe3eb;background:#eef0f4;width:32px;height:32px;display:grid;place-content:center;font-weight:700;border-radius:7px}.workspace div{flex:1;font-size:12px}.workspace small,.profile small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.nav-label{font-size:9px;letter-spacing:1.3px;font-weight:650;color:#8791a5;margin:2px 12px 13px}.sidebar nav{display:grid;gap:5px}.nav-item{border:0;justify-content:flex-start;border-radius:7px;min-height:45px;gap:12px;padding:11px 14px;color:#636e84;font-size:13px;font-weight:500}.nav-item.active{color:#0b6a5e;background:#eaf6f2;font-weight:650}.nav-count{margin-left:auto;font-size:11px;background:#dde1ea;border-radius:5px;padding:2px 7px}.sidebar-bottom{margin-top:auto;padding-top:40px}.portal-promo{background:#f3f5f8;border:1px solid #e7eaf0;border-radius:10px;padding:17px 15px;font-size:12px;margin-bottom:23px}.promo-icon{color:#236f62;margin-bottom:10px}.portal-promo p{color:#768198;font-size:11px;line-height:1.7;margin:8px 0 12px}.portal-promo a{display:flex;align-items:center;justify-content:space-between;text-decoration:none;font-size:11px;font-weight:650}.profile{padding:14px 2px 0;border:0;border-top:1px solid var(--border);border-radius:0;width:100%;gap:9px;text-align:left;justify-content:flex-start}.profile>svg{margin-left:auto}.profile strong{font-size:11px}.avatar{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:36px;height:36px;border-radius:50%;background:#e2e5ec;color:#376f60;font-size:11px;font-weight:650}.avatar.tiny{width:24px;height:24px;font-size:8px}.main-wrap{margin-left:238px;width:calc(100% - 238px)}.topbar{height:77px;background:#fff;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center;padding:0 37px;font-size:11px;color:#808a9f}.topbar>span,.top-actions{display:flex;align-items:center;gap:12px}.topbar strong{font-weight:500;color:#344b43}.top-actions{gap:22px}.demo-indicator{display:flex;align-items:center;gap:6px;font-size:10px;color:#7b7759}.demo-indicator>span{width:5px;height:5px;background:#a49a58;border-radius:100%}.main-content{max-width:1680px;padding:35px 37px 20px;margin:auto}.page-heading{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:28px}.page-heading .eyebrow{margin-bottom:12px}.page-heading p{font-size:12px;color:var(--muted);margin:0}.heading-actions{display:flex;gap:9px}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:28px}.stat{padding:20px 21px 19px;background:#fff;border:1px solid var(--border);border-radius:10px}.stat>div{display:flex;justify-content:space-between;align-items:center;font-size:11px;color:#6d7991}.stat>div svg{color:#8892a5}.stat>strong{display:block;font-family:var(--font-heading);font-size:34px;line-height:1;margin:18px 0 12px;letter-spacing:-1px;font-weight:650}.stat small{font-size:10px;color:#838da1}.stat.accent{background:#eaf6f2;border-color:#d5ebe4}.stat.accent>strong{color:#0b6a5e}.list-card{border:1px solid var(--border);border-radius:11px;overflow:hidden;background:#fff}.list-header{display:flex;justify-content:space-between;align-items:center;padding:22px 23px 12px}.list-header h2{font-size:15px;margin:0;display:flex;align-items:center;gap:9px;letter-spacing:-.4px}.count-pill{background:#eef0f4;color:#707c93;border:1px solid #e0e4eb;border-radius:5px;font-size:10px;padding:2px 6px;letter-spacing:0}.text-button{background:transparent;border-color:transparent;padding:7px 0;font-size:11px;color:#626d83;min-height:36px}.text-button:hover{background:transparent;border-color:transparent;color:#194d44}.tabs{display:flex;gap:25px;padding:0 23px;border-bottom:1px solid var(--border);overflow:auto}.tabs button{border:0;border-radius:0;border-bottom:2px solid transparent;padding:14px 0;font-size:11px;color:#7b869b;background:none;white-space:nowrap;min-height:46px}.tabs button.active{color:#17675a;border-bottom-color:#108474}.tabs button>span{background:#eaedf2;padding:2px 5px;border-radius:4px;font-size:9px}.filter-row{display:flex;gap:10px;padding:18px 22px}.search{display:flex;align-items:center;gap:8px;flex:1;max-width:440px;border:1px solid var(--border);border-radius:6px;padding:0 12px;color:#8b95a8}.search input{border:0;font-size:11px;margin:0;min-height:38px;padding:6px 0;box-shadow:none;outline-offset:0}.search kbd{color:#a0a8b7;font-size:13px}.store-filter{display:flex;align-items:center;margin:0 0 0 auto;gap:5px;border:1px solid var(--border);border-radius:6px;padding:0 9px;color:#6e7a91}.store-filter select{font-size:11px;margin:0;padding:6px 22px 6px 4px;min-height:38px;border:0;width:160px}.filter-reset{padding:9px 11px;min-height:38px;color:#68738a}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;text-align:left;white-space:nowrap}thead{background:#f8f9fa;border-block:1px solid #eaedf2}th{font-weight:500;color:#808ba0;font-size:10px;padding:12px 15px}th:first-child,td:first-child{padding-left:23px}td{padding:17px 15px;border-bottom:1px solid #edeff3;font-size:11px}td strong{font-size:11px;font-weight:550}td small{display:block;font-size:10px;color:#8993a6;margin-top:5px}.shopify-order-link{display:inline-flex;align-items:center;gap:3px;color:var(--primary);font-weight:650;text-decoration:underline;text-underline-offset:2px}tbody tr{cursor:pointer}tbody tr:hover{background:#fafafb}tbody tr:last-child td{border-bottom:0}.case-link{min-height:unset;padding:0;border:0;border-radius:0;font-size:10px;letter-spacing:.1px;color:#2d5c50;font-weight:650;background:transparent}.kind{display:inline-flex;align-items:center;gap:6px;color:#727d94;font-size:10px}.badge{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:5px;font-size:9px;white-space:nowrap;font-weight:550;background:#ebeef3;color:#5c667a;border:1px solid transparent}.badge>span{width:4px;height:4px;border-radius:100%;background:currentColor}.badge.new{background:#eaf6f2;color:#327668;border-color:#d5ebe4}.badge.review{background:#fbf3e4;color:#9e7c36;border-color:#f4ead6}.badge.approved{background:#ebeef3;color:#17675a;border-color:#dfe3ea}.badge.awaiting_customer{background:#f2eef8;color:#8e73a8;border-color:#e9e3f1}.badge.rejected{background:#faeded;color:#b07575;border-color:#f5e2e2}.badge.closed{background:#ebeef3;color:#5f697e}.amount{font-variant-numeric:tabular-nums;color:#294e45}.assignee{display:inline-flex;gap:6px;align-items:center;font-size:10px;color:#79849a}.unassigned{font-size:10px;color:#9ca4b5}.case-wait{display:inline-flex;align-items:center;gap:5px;min-height:26px;padding:4px 8px;border-radius:6px;color:#334155;font-size:11px;font-weight:600;font-variant-numeric:tabular-nums}.case-wait small{display:inline;margin:0 0 0 3px;color:#64748b;font-size:10px;font-weight:400}.case-wait.overdue{color:#a61b1b;background:#fef2f2;border:1px solid #fecaca;font-weight:700}.case-wait.overdue small{color:#a61b1b}.table-footer{display:flex;justify-content:space-between;border-top:1px solid var(--border);font-size:10px;color:#9099ac;padding:16px 23px}.table-footer>span:last-child{display:flex;gap:5px;align-items:center}.page-footer{display:flex;justify-content:space-between;margin-top:26px;font-size:10px;color:#949dae}.page-footer>span:first-child{font-weight:650}.empty{display:grid;justify-items:center;padding:70px 20px;color:#6a768d}.empty h3{margin:15px 0 4px}.empty p{font-size:12px}.card{background:#fff;border:1px solid var(--border);border-radius:11px;padding:26px}.card>h2{font-size:16px;margin-bottom:8px}.card>p{font-size:12px}.overview-bottom,.analytics-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-top:22px}.reason-bar{margin-top:23px}.reason-bar>div:first-child{display:flex;justify-content:space-between;align-items:center;font-size:12px;margin-bottom:8px}.reason-bar small{font-size:10px;color:#838da1;font-weight:400}.bar-track{height:6px;background:#eef0f4;border-radius:5px;overflow:hidden}.bar-track>span{display:block;height:100%;border-radius:5px;background:#737f97}.next-card{background:#e5f0eb}.next-card h2{font-size:26px;margin:20px 0}.next-card p{max-width:340px;color:#667289}.next-card button{margin-top:14px}.analytics-filters{display:flex;gap:15px;margin-bottom:25px}.analytics-filters label{margin:0;min-width:150px}.rank-row{display:flex;gap:15px;align-items:center;padding:17px 0;border-bottom:1px solid #eaecf1;font-size:12px}.rank-row>span{color:#9ca4b4}.rank-row b{margin-left:auto}.trend-chart{height:175px;display:flex;gap:9px;align-items:flex-end;overflow:auto}.trend-chart>div{display:flex;flex:1;min-width:25px;flex-direction:column;align-items:center;justify-content:flex-end;gap:9px;font-size:9px;color:#848ea3}.trend-chart span{width:100%;max-width:24px;border-radius:4px 4px 0 0;background:#91cbbb;min-height:10px}.trend-chart b{color:#69748b;font-weight:500}.currency-total{display:flex;justify-content:space-between;padding:20px 0;border-bottom:1px solid var(--border);font-size:13px}.currency-total strong{font-size:21px}.integration-row{display:flex;gap:13px;align-items:center;flex-wrap:wrap;padding:18px 0;border-bottom:1px solid var(--border);font-size:12px}.integration-row>span:last-child{margin-left:auto;font-size:11px}.integration-row div{flex:1}.integration-row small{display:block;color:var(--muted);margin-top:5px}.full-width{grid-column:1/-1}.drawer-backdrop{position:fixed;inset:0;background:#101b313d;z-index:20;display:flex;justify-content:flex-end;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.drawer{width:580px;max-width:100%;height:100%;overflow:auto;background:#fff;padding:27px 30px;box-shadow:-15px 0 70px #101b3126}.drawer>header{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border);padding-bottom:19px}.drawer>header h2{margin:8px 0 0;font-size:21px}.drawer>header button{width:42px;padding:10px}.detail-top{display:flex;gap:15px;align-items:center;margin:22px 0;font-size:11px}.detail-customer{display:flex;align-items:center;gap:12px;background:#f4f5f8;padding:16px;border-radius:10px;font-size:12px}.detail-customer>div{flex:1}.detail-customer>div span{display:block;margin-top:5px;font-size:11px;color:var(--muted)}.detail-section{padding:25px 0;border-bottom:1px solid var(--border)}.detail-section h3{margin-bottom:19px}.product-row{display:flex;align-items:center;gap:12px;margin:20px 0;font-size:12px}.product-row>div:nth-child(2){flex:1}.product-row small{display:block;margin:5px 0;font-size:10px;color:var(--muted)}.product-art{width:55px;height:57px;display:grid;place-content:center;background:#edf4f1;color:#6a8177;border-radius:8px;flex-shrink:0;overflow:hidden}.product-art img{width:100%;height:100%;object-fit:contain;background:#fff}.reason-chip{display:inline-flex;border:1px solid var(--border);padding:3px 6px;border-radius:4px;font-size:10px;color:#69758c}.customer-description{background:#f4f5f8;border-radius:9px;padding:17px;font-size:13px;color:#5c667b;white-space:pre-wrap}.attachments{display:flex;flex-wrap:wrap;gap:8px;margin:12px 0 18px}.attachments img{width:80px;height:80px;object-fit:cover;border-radius:8px;border:1px solid var(--border)}.actions-wrap{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px}.actions-wrap button{font-size:11px}.timeline{border-left:1px solid #d7dce6;margin:0 0 25px 6px}.timeline>div{position:relative;padding:0 0 22px 18px}.timeline small{font-size:10px;color:#808ba0}.timeline p{font-size:12px;margin:8px 0;white-space:pre-wrap}.timeline-dot{position:absolute;width:7px;height:7px;border:2px solid #fff;background:#83aa9c;border-radius:100%;left:-4px;top:5px}.message-actions{display:flex;align-items:center;justify-content:space-between;margin-top:12px;gap:12px}.checkbox{display:flex;align-items:center;gap:9px;font-weight:400;margin:0}.checkbox input{width:17px;height:17px;min-height:unset;margin:0;accent-color:#108474}.bank-transfer-fields{display:grid;gap:12px}.bank-consent{align-items:flex-start;font-size:12px;line-height:1.5}.bank-consent input{flex:0 0 17px;margin-top:2px}.refund-section{background:#f2f4f7;padding:20px;border-radius:10px;margin-top:24px;border:1px solid var(--border)}.refund-confirm{display:grid;gap:13px}.refund-confirm strong{font-size:28px}.refund-confirm span{font-size:12px;color:var(--muted)}.refund-controls{display:flex;flex-direction:column;align-items:start;gap:14px}.refund-options{display:grid;gap:8px;width:100%}.refund-option{display:flex;align-items:center;gap:12px;margin:0;padding:12px 14px;border:1px solid var(--border);border-radius:12px;cursor:pointer}.refund-option:has(input:checked){border-color:var(--primary);background:var(--accent-soft)}.refund-option input[type=radio]{width:auto;margin:0;flex:0 0 auto}.refund-confirm small{color:var(--muted);font-size:12px}.refund-confirm button{justify-self:start}.login-page{min-height:100vh;display:grid;grid-template-columns:1fr 1fr;background:#fff}.login-art{background:linear-gradient(145deg,#eaf6f2,#f7fbf9 62%,#fff);color:#0f172a;padding:55px;display:flex;flex-direction:column;justify-content:space-between;min-height:100vh;position:relative;overflow:hidden}.login-art:after{content:"";position:absolute;width:460px;height:460px;border:1px solid #9bd3c466;border-radius:50%;right:-190px;bottom:30px;box-shadow:0 0 0 60px #168b790d,0 0 0 120px #168b790a;pointer-events:none}.login-art .eyebrow{color:#108474;font-size:10px}.login-art h1{font-size:55px;letter-spacing:-3px;line-height:1.12;margin:24px 0}.login-art p{font-size:16px;color:#475569}.login-footer{font-size:11px;color:#64748b;display:flex;align-items:center;gap:10px}.login-form{width:390px;max-width:100%;margin:auto;padding:35px 20px}.login-form h2{font-size:30px;margin:15px 0}.login-form>p{color:var(--muted);font-size:13px;margin-bottom:27px}.login-form>a.button{width:100%;margin-top:10px}.google-g{font-size:19px;font-weight:700}.demo-login{border:1px solid var(--border);border-radius:10px;background:#f7f8fa;padding:20px;margin-top:35px}.demo-login>p{font-size:12px;color:var(--muted);margin:13px 0}.demo-login>a{display:flex;align-items:center;gap:4px;font-size:11px;margin-top:17px;text-decoration:none}.login-note{display:flex;align-items:center;gap:8px;font-size:10px!important;margin-top:25px}.customer-shell{background:#f8fafc;min-height:100vh}.customer-header{height:96px;border-bottom:1px solid #e1e5ec;padding:0 7%;display:flex;align-items:center;justify-content:space-between;gap:25px;background:#fff}.customer-header>a{text-decoration:none}.customer-header>span{margin-left:auto;display:flex;align-items:center;gap:8px;font-size:12px;color:#667188}.customer-header button{font-size:11px}.customer-main{max-width:1010px;padding:48px 24px 80px;margin:auto}.portal-home{max-width:820px}.portal-home .customer-intro h1{font-size:clamp(30px,5vw,43px);text-wrap:balance}.portal-home .customer-intro p{color:#3b564c;font-size:16px}.portal-home .customer-card h2{margin-top:0}.portal-home .customer-card p{font-size:16px;line-height:1.7;color:#34483f}.portal-store-list{display:grid;gap:12px}.portal-team-link{display:flex;align-items:center;justify-content:center;gap:7px;margin-top:26px;min-height:44px;color:#34483f}.customer-intro{text-align:center;margin-bottom:34px}.customer-intro h1{font-size:43px;line-height:1.15;letter-spacing:-2px;margin:16px 0}.customer-intro h1 span{color:#108474;margin-left:9px}.customer-intro p{font-size:14px;color:#778299;line-height:1.8}.demo-banner{display:flex;align-items:center;gap:13px;background:#edf4f1;border:1px solid #d7dce6;border-radius:9px;color:#2b665b;padding:14px 19px;margin-bottom:20px;font-size:11px}.demo-banner span{display:block;font-size:10px;margin-top:4px}.customer-layout{display:grid;grid-template-columns:minmax(0,1fr) 250px;gap:43px;align-items:start}.customer-card{border:1px solid #e2e8f0;border-radius:16px;background:#fff;box-shadow:0 12px 32px #0f172a0a;padding:30px 35px}.customer-card h2{font-size:22px;margin:28px 0 10px}.customer-card p.muted{font-size:12px;line-height:1.7}.stepper{display:flex;justify-content:space-between;gap:10px;border-bottom:1px solid var(--border);padding-bottom:24px}.stepper>div{display:flex;align-items:center;gap:8px;font-size:10px;color:#949dae}.stepper>div>span{width:24px;height:24px;border-radius:50%;background:#eff1f5;display:grid;place-items:center;font-size:10px}.stepper .current{color:#0b6a5e}.stepper .current>span{background:#d5ebe4;color:#0b6a5e}.wide{width:100%;margin-top:27px;min-height:47px;font-size:12px}.secure-note{font-size:10px;color:#818da6;display:flex;justify-content:center;align-items:center;gap:6px;margin:18px 0 0}.customer-aside{padding-top:17px}.help-symbol{width:58px;height:58px;border-radius:17px;background:#e2e5ec;color:#4b8b7c;display:grid;place-content:center}.customer-aside h3{font-size:24px;line-height:1.35;margin:18px 0 28px;color:#294e45;letter-spacing:-1px}.help-item{display:flex;gap:15px;margin:24px 0}.help-item>span{font-size:10px;color:#6f877e;padding-top:3px}.help-item strong{font-size:12px;color:#435a52}.help-item p{font-size:11px;color:#7b87a0;line-height:1.8;margin:6px 0}.customer-help{border-top:1px solid #d8dde6;padding-top:21px;margin-top:23px;display:flex;gap:10px;color:#4f8273}.customer-help svg{flex-shrink:0}.customer-help p{font-size:10px;line-height:1.8}.customer-footer{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 7%;padding:26px 0;border-top:1px solid var(--border);font-size:10px;color:#8894ab}.customer-footer .brand{font-size:19px;opacity:.75}.customer-footer .brand-logo{width:87px}.customer-footer>span:last-child{display:flex;gap:6px;align-items:center}.order-list{display:grid;gap:10px;margin-top:23px}.order-list button{justify-content:flex-start;gap:13px;text-align:left;min-height:76px;padding:15px}.order-list button>span{flex:1}.order-list small{display:block;font-size:10px;color:var(--muted);margin-top:5px}.order-list b{font-size:12px}.order-list svg{color:#4f8273}.customer-history{margin-top:35px;border-top:1px solid var(--border);padding-top:20px}.customer-history details{border-bottom:1px solid var(--border);padding:14px 0;font-size:12px}.customer-history summary{display:flex;align-items:center;justify-content:space-between;gap:8px;cursor:pointer;min-height:36px}.customer-history details>p{margin-top:14px}.kind-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:22px 0}.kind-options button{display:block;text-align:left;padding:15px;border-radius:9px;min-height:80px}.kind-options small{display:block;color:var(--muted);font-size:12px;margin-top:6px;font-weight:400}.kind-options .selected{background:#eaf6f2;border-color:#168b79;color:#0b6a5e}.select-product{padding:16px;border:1px solid var(--border);border-radius:10px;margin:12px 0}.select-product.selected{border-color:#9bd3c4;background:#f7fbf9}.product-check{font-size:12px;line-height:1.5}.product-preview-link{display:inline-flex;align-items:center;gap:5px;margin:7px 0 0 28px;padding:0;min-height:28px;border:0;border-radius:2px;background:transparent;color:#0b6a5e;font-size:11px;font-weight:600;text-decoration:underline;text-underline-offset:2px}.product-preview-link:hover{color:#09564c;background:transparent;border:0}.image-preview-dialog{width:min(920px,calc(100vw - 28px));max-width:none;max-height:calc(100dvh - 28px);padding:0;border:0;border-radius:14px;background:#fff;color:var(--ink);box-shadow:0 25px 80px #0f172a47;overflow:auto}.image-preview-dialog::backdrop{background:#0f172ab8}.image-preview-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 18px;border-bottom:1px solid var(--border)}.image-preview-header>div{display:grid;gap:3px;min-width:0}.image-preview-header strong,.image-preview-header span{overflow-wrap:anywhere}.image-preview-header span{color:var(--muted);font-size:12px}.image-preview-header button{flex:0 0 44px;width:44px;min-height:44px;padding:0}.image-preview-body{display:grid;place-items:center;min-height:220px;padding:18px;background:#f5f6f9}.image-preview-body img{display:block;max-width:100%;max-height:calc(100dvh - 145px);object-fit:contain}.image-preview-body p{margin:0;color:var(--muted);text-align:center}.product-fields{display:grid;grid-template-columns:80px 1fr;gap:13px}.product-fields label{font-size:11px}.product-photo-field{grid-column:1 / -1;display:grid;justify-items:start;gap:6px;margin-top:4px}.product-photo-field>small{color:var(--muted);font-size:10px}.product-photo-upload{position:relative;display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:0 14px;border:1px dashed #9bd3c4;border-radius:8px;color:#0b6a5e;background:#eaf6f2;cursor:pointer;font-weight:600}.product-photo-upload input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.product-photo-upload:focus-within{outline:3px solid #168b79}.product-photo-upload:has(input:disabled){opacity:.55;cursor:not-allowed}.photo-preview{display:grid;justify-items:center;gap:4px}.photo-preview button{min-height:32px;padding:3px 8px;font-size:11px}.product-fields .other-reason-field{grid-column:1 / -1}.size-choice-field{min-width:0}.size-choice-field>label{display:block}.size-choice-field .info-note{margin:18px 0 0}.size-guide{margin-top:10px;border:1px solid var(--border);border-radius:8px;background:#fff}.size-guide summary{padding:10px 12px;color:#0b6a5e;cursor:pointer;font-weight:600}.size-guide-scroll{max-width:100%;overflow-x:auto;padding:0 12px 12px}.size-guide table{width:100%;border-collapse:collapse;font-size:12px}.size-guide th,.size-guide td{padding:8px;border-bottom:1px solid var(--border);text-align:left}.other-reason-field textarea{width:100%;margin-top:5px;resize:vertical}.other-reason-field small{display:block;margin-top:4px;color:var(--muted)}.other-reason-value{margin:7px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.product-fields select{font-size:12px}.upload-zone{position:relative;display:grid;justify-items:center;gap:8px;border:1px dashed #9bd3c4;border-radius:10px;padding:24px 10px;color:#5b6d64;background:#f7fbf9;cursor:pointer;font-size:12px}.upload-zone span{font-size:10px;color:#657e74;font-weight:400}.upload-zone input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer;margin:0}.upload-zone:focus-within{outline:3px solid #168b79}.submission-summary{display:flex;gap:9px;background:#f1f3f7;border-radius:8px;padding:15px;margin-top:20px;color:#5b6d64}.submission-summary svg{flex-shrink:0}.submission-summary p{margin:0;font-size:11px}.success-state{text-align:center;padding:30px 0}.success-icon{display:grid;place-content:center;background:#d5ebe4;color:#108474;width:76px;height:76px;border-radius:50%;margin:0 auto 27px}.success-state>.eyebrow{display:block}.success-state h2{font-size:26px}.success-state p{font-size:12px;color:var(--muted);margin-top:17px}.success-message{text-align:left;background:#f7fbf9;border:1px solid #d5ebe4;border-radius:12px;padding:20px 24px;margin:24px auto 0;max-width:620px}.success-message p{color:#2d493f;font-size:14px;line-height:1.65;margin:0 0 12px}.success-message p:last-child{margin-bottom:0}.success-message .success-message-emphasis{font-weight:700;color:#1d5146}@media(max-width:650px){.success-message{padding:18px}}.case-number{display:inline-block;background:#eef0f4;padding:12px 20px;border-radius:7px;font-family:monospace;font-size:16px}.success-state button{margin-top:15px}.spin{animation:spin 1s infinite linear}@keyframes spin{to{transform:rotate(360deg)}}@media(min-width:1500px){td{padding-block:22px;font-size:12px}.case-link{font-size:11px}.main-content{padding-top:42px}.main-wrap .stats-grid{margin-bottom:34px}}@media(max-width:1200px){.sidebar{width:205px;padding-inline:12px}.main-wrap{margin-left:205px;width:calc(100% - 205px)}.main-content{padding:28px 23px}.topbar{padding:0 23px}.page-heading{align-items:flex-start}.heading-actions{padding-top:14px}.page-heading h1{font-size:28px}.stats-grid{gap:11px}.stat{padding:17px 15px}.top-actions .small{display:none}.page-heading p{max-width:360px}.tabs{gap:20px}.table-footer>span:last-child{display:none}}@media(max-width:900px){.sidebar{width:76px;padding:23px 9px}.sidebar>.brand-link{padding:0}.sidebar .brand>span:last-child,.workspace,.nav-label,.nav-item>span,.sidebar-bottom,.sidebar .nav-item{font-size:0}.sidebar .brand{justify-content:center}.sidebar nav{margin-top:45px}.sidebar .nav-item{justify-content:center;padding:12px}.sidebar .nav-item svg{flex-shrink:0}.main-wrap{margin-left:76px;width:calc(100% - 76px)}.page-heading{flex-wrap:wrap}.heading-actions{padding:0}.stats-grid{grid-template-columns:repeat(2,1fr)}.customer-layout{grid-template-columns:1fr 210px;gap:25px}.customer-card{padding:25px}.customer-header{padding:0 5%;height:82px}.customer-main{padding-top:35px}.customer-intro h1{font-size:37px}.customer-footer>span:last-child{display:none}.login-art{padding:35px}.login-art h1{font-size:42px}.login-form{width:350px}.analytics-grid,.overview-bottom{grid-template-columns:1fr}.analytics-filters{flex-wrap:wrap}.topbar{height:65px}}@media(max-width:650px){.sidebar{position:fixed;top:auto;bottom:0;width:100%;height:66px;border-top:1px solid var(--border);padding:4px 9px;z-index:10}.sidebar>.brand-link,.sidebar .workspace,.sidebar .nav-label,.sidebar .sidebar-bottom{display:none}.sidebar nav{display:flex;justify-content:space-around;margin:0}.sidebar .nav-item{font-size:9px;display:flex;flex-direction:column;gap:4px;padding:8px 13px;background:transparent;color:#828ca1;border-radius:7px;min-height:56px}.sidebar .nav-item.active{color:#17675a;background:#eaf3f0}.sidebar .nav-count{display:none}.main-wrap{width:100%;margin:0 0 66px}.main-content{padding:24px 16px 20px}.topbar{padding:0 17px;height:60px}.topbar>span{font-size:10px;gap:6px}.demo-indicator{font-size:9px}.top-actions{gap:0}.page-heading{gap:17px;margin-bottom:22px}.page-heading h1{font-size:27px}.page-heading p{font-size:11px;line-height:1.6;max-width:300px}.page-heading .eyebrow{font-size:9px}.heading-actions .button{font-size:11px;padding:9px 11px}.stats-grid{gap:10px;margin-bottom:20px}.stat{padding:15px}.stat>div{font-size:10px;gap:5px}.stat>div svg{width:15px}.stat>strong{font-size:29px;margin:15px 0 10px}.stat small{font-size:9px}.list-header{padding:15px 15px 5px}.list-header h2{font-size:13px}.tabs{padding-inline:15px;gap:18px}.tabs button{font-size:10px}.filter-row{padding:14px;flex-wrap:wrap;gap:8px}.search{max-width:none;flex-basis:100%}.search input{min-height:42px}.store-filter{margin:0;flex:1}.store-filter select{width:100%;min-height:40px}.filter-reset{min-height:40px}.table-footer{padding:14px}.page-footer{font-size:9px}.drawer{padding:20px}.drawer>header h2{font-size:18px}.detail-customer{flex-wrap:wrap}.detail-section .product-row b{font-size:11px}.drawer .message-actions{flex-wrap:wrap}.drawer button{min-height:44px}.customer-header{height:73px;padding:0 20px;gap:10px}.customer-header .brand{font-size:23px}.customer-header>span{font-size:10px}.customer-header button{padding:8px;font-size:0}.customer-header button svg{width:17px}.customer-main{padding:31px 16px 42px}.customer-intro h1{font-size:34px;letter-spacing:-1.7px;margin:14px 0}.customer-intro h1 span{display:block;margin:3px 0}.customer-intro p{font-size:12px}.customer-intro .eyebrow{font-size:9px}.customer-layout{display:flex;flex-direction:column;gap:25px}.customer-card{width:100%;padding:23px 20px;border-radius:12px}.customer-card h2{font-size:20px}.customer-aside{padding:0 10px;display:none}.demo-banner{padding:12px 14px}.demo-banner strong{font-size:10px}.demo-banner span{font-size:9px;line-height:1.5}.customer-footer{margin:0 20px;flex-wrap:wrap;padding:22px 0}.customer-footer>span{font-size:9px}.stepper{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:4px}.stepper>div{flex-direction:column;text-align:center;font-size:9px;gap:5px}.kind-options{grid-template-columns:1fr;gap:8px}.kind-options button{padding:12px;font-size:12px}.select-product{padding:13px}.product-check{gap:8px;font-size:11px}.product-check .product-art{width:40px;height:46px}.product-fields{grid-template-columns:65px 1fr;gap:9px}.product-fields select{font-size:11px;padding:10px 8px}.secure-note{font-size:9px;align-items:flex-start;line-height:1.6}.secure-note svg{flex-shrink:0}.customer-history summary{flex-wrap:wrap}.customer-history summary>span:first-child{font-size:10px}.order-list button{padding:12px;gap:10px}.order-list button>svg:first-child{display:none}.login-page{display:block}.login-art{min-height:330px;padding:28px}.login-art h1{font-size:35px;letter-spacing:-2px;margin:23px 0 12px}.login-art .brand{font-size:24px}.login-art p{font-size:12px;margin-bottom:0}.login-art .eyebrow,.login-footer{display:none}.login-art>div:nth-child(2){margin-top:20px}.login-form{padding:36px 22px;max-width:400px;width:100%}.login-form h2{font-size:26px}.analytics-filters{gap:10px}.analytics-filters label{min-width:130px;flex:1}.card{padding:20px}.analytics-grid{gap:15px}.integration-row{font-size:11px}.integration-row>strong{flex:1;overflow-wrap:anywhere}.rank-row{font-size:11px}.currency-total strong{font-size:20px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}:root{--muted: #64748b}.stat small,.table-footer,.page-footer,.nav-label,.secure-note,.customer-footer,.customer-help,.help-item p,.customer-intro p,.customer-card p.muted{color:#5b677e}.badge{font-size:11px}.case-link{font-size:11px;min-height:28px}.tabs button,.stat>div,.stat small,td small,.assignee,.kind,.table-footer,.page-footer{font-size:11px}.unassigned{color:#69758c}.customer-intro h1 span{color:#108474}.stat small{line-height:1.5}.customer-footer>span{font-size:11px}.customer-card label{font-size:14px}.customer-card input,.customer-card select,.customer-card textarea{font-size:16px}.customer-card button,.text-button{min-height:44px}.customer-help p,.help-item p,.demo-banner span,.secure-note{font-size:11px}.customer-card p.muted{font-size:14px}.case-detail-page{display:grid;gap:22px;padding-bottom:40px}.case-back{justify-self:start;display:inline-flex;align-items:center;gap:8px;border:0;background:transparent;color:#0b6a5e;font-weight:700;cursor:pointer;padding:6px 0}.case-detail-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:2px}.case-detail-heading h1{margin:7px 0;font-size:clamp(27px,3vw,38px);letter-spacing:-.035em}.case-detail-heading p{margin:0;color:var(--muted)}.case-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.case-panel{background:#fff;border:1px solid var(--border);border-radius:15px;box-shadow:0 5px 24px #1e2a4310}.case-summary-card{display:flex;flex-direction:column;align-items:flex-start;gap:11px;padding:22px;min-height:155px}.case-summary-card>span,.case-contact-grid span,.case-address>span,.case-media-grid span,.case-bank-account>span{color:#6b778e;font-size:12px;font-weight:650}.case-summary-card>strong{font-size:19px;line-height:1.3}.case-summary-card small{font-size:12px;color:var(--muted)}.case-summary-card a{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;color:#0b6a5e;margin-top:auto}.case-summary-card small a{display:inline-flex;margin:0;font-size:inherit;text-decoration:underline;text-underline-offset:2px}.case-section{padding:26px 30px}.case-section-title{display:flex;gap:15px;align-items:flex-start;border-bottom:1px solid var(--border);padding-bottom:20px;margin-bottom:23px}.case-section-number{display:grid;place-items:center;width:34px;height:34px;flex:0 0 34px;background:#eaf6f2;color:#0b6a5e;border-radius:9px;font-size:12px;font-weight:750}.case-section-title h2{font-size:20px;margin:1px 0 4px}.case-section-title p{margin:0;font-size:12px;color:var(--muted)}.case-contact-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.case-contact-grid>div{display:grid;gap:7px;min-width:0}.case-contact-grid strong,.case-contact-grid a{font-size:14px;overflow-wrap:anywhere}.case-contact-grid a{color:#0b6a5e}.case-address-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:22px}.case-address{background:#f6f7f9;border:1px solid #e5e8ef;border-radius:10px;padding:17px}.case-address p{margin:10px 0 0;line-height:1.65;font-size:13px}.case-product-list{display:grid;gap:15px}.case-product-card{border:1px solid var(--border);border-radius:12px;padding:18px}.case-product-main{display:flex;gap:18px;align-items:flex-start}.case-image-button{width:110px;height:110px;flex:0 0 110px;display:grid;place-items:center;overflow:hidden;border:1px solid #dce0e9;background:#f2f3f6;border-radius:10px;color:#6a8177;padding:0;cursor:zoom-in}.case-image-button:disabled{cursor:default}.case-image-button img{width:100%;height:100%;object-fit:contain;background:#fff}.case-product-copy{flex:1;min-width:0}.case-product-copy h3{font-size:17px;margin:2px 0 10px}.case-product-meta{display:flex;flex-wrap:wrap;gap:8px 16px;color:var(--muted);font-size:12px}.case-product-reason{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-top:15px;font-size:12px}.case-product-reason span{color:var(--muted)}.case-product-reason strong{background:#eaf6f2;color:#0b6a5e;border-radius:5px;padding:5px 8px}.case-product-copy p{font-size:12px}.case-media-grid{border-top:1px solid var(--border);padding-top:16px;margin-top:17px;display:flex;flex-wrap:wrap;gap:16px}.case-media-grid>div{display:grid;gap:8px}.case-media-grid .case-image-button{width:96px;height:96px;flex-basis:96px}.case-bank-account{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin-top:18px}.case-bank-account button{min-height:36px}.case-detail-page .customer-description{margin:0}.case-detail-page .refund-section{margin-top:0}.case-detail-page .timeline{max-width:100%}@media(max-width:1050px){.case-summary-grid,.case-contact-grid{grid-template-columns:1fr 1fr}}@media(max-width:650px){.case-summary-grid,.case-contact-grid,.case-address-grid{grid-template-columns:1fr}.case-section{padding:20px 16px}.case-product-main{gap:12px}.case-product-main>.case-image-button{width:78px;height:78px;flex-basis:78px}.case-detail-heading{align-items:flex-start;flex-direction:column}}
